Contact
Virtuo Turing – Artificial Intelligence, Lda. operates fully online. All communication, requests and incident reports are handled through a single official channel, to ensure consistency, traceability and security.
Official contact details
Virtuo Turing has no physical public counter or walk-in service. All interactions are handled remotely and in writing through the official email address below.
All contacts and requests must be sent exclusively to this address, including:
- general enquiries and collaboration proposals
- security incident reports and technical issues
- data protection and privacy questions (including GDPR)
- support for products and services, when available
Concerns, complaints or whistleblowing reports may be submitted anonymously or with
identification, without fear of retaliation. Virtuo Turing will handle all reports
swiftly and diligently, following its internal incident management and
governance plans.
The company remains committed to strict ethical and legal compliance across all products,
combining robust technical security with transparency and respect for users’ rights. The
platform will continue to evolve in line with international best practices and regulatory
requirements, based on responsible self-regulation as a way to reconcile innovation with
safety and the protection of society.